Payment

Our preferred method of payment is by electronic bank transfer. Bank details will be supplied at the time of booking.
Paypal is also an accepted method of payment. A 3.4% surcharge is applicable.

Changes and Cancellation

Changes to booking dates, provided an alternative is available, can be made up to 6 weeks prior to arrival.

Cancellations made after a booking has been accepted will incur the loss of the deposit as follows:
Within 7 days of the booking being placed: full return of deposit
Within 14 days of the booking being placed: 80% return of deposit
Within 1 month of the booking being placed: 50% return of deposit
After 1 month: no return of deposit but booking can be transferred to alternative dates within 12 months, if available.

Cancellations made after final payments have been paid will be rebated, as follows:
29 – 42 days – 50% of final balance will be returned (deposit will be retained)
15 – 28 days – 25% of final balance will be returned (deposit will be retained)
1 – 14 days – 10% of final balance will be returned (deposit will be retained)
Arrival or later – 0%

Alternative dates within a 12 month period will always be offered, if available.
It is recommended that guests take out appropriate cancellation insurance at the time of booking.

Telephone

You may use our telephone for emergency calls. Vodafone, O2 and T-Mobile all have some coverage at the house or within close proximity.

Pets

Pets are absolutely most welcome, it is their holiday as much as yours. Please be aware that sheep sometimes cross to the island and you are responsible for keeping your pets under control around livestock.

Arrival / Departure

Detailed instructions for access will be emailed to you around the time of final payment. The cottage will be available from 3.00 p.m. on the day of arrival and should be vacated no later than 10.00 a.m. on the day of departure. This is to allow time for cleaning and preparation and to enable the house to be in beautiful condition for your, and the next guests’ arrival.

Deposit

An initial payment of 50% is required at the time of booking to secure your chosen dates. Email confirmation of your booking will be provided.
The balance of payment is due no later than 6 weeks before arrival. Bookings made sooner than 6 weeks before arrival should be settled in full immediately. Payments not received by the due date risk forfeiting the deposit and the booking being cancelled.

Smoking

Sorry, no smoking inside the house.

Arrival / Departure

Arrival and departure are by boat transfer. The crossing takes around 10 minutes in our skippered Pioneer Multi. You’ll meet the skipper at the pier (or in the hotel bar if it’s raining) and he’ll issue you with all the necessary safety instructions and equipment and assist you with on boarding the craft.
The cottage will be available from 3.00 p.m. on the day of arrival and should be vacated no later than 10.00 a.m. on the day of departure.